Hooked on Hydronics Blog

Manufacturer News: Taco Wins 2019 AHR Expo Innovation Award

Posted by Kelly Patterson on Oct 1, 2018 11:25:05 AM

Innovation doesn't come easy these days. We're all so busy just getting things done day after day that it's tough to spend the extra time and thought energy into creating better technology, business practices and equipment. Innovation, however, is a critical piece in offering solutions that improve the customer experience.

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Topics: Efficiency, Building Owner Tips, General Knowledge, Customer Service, Pumps, Parts, Manufacturer Information

What Are the Best HVAC and Plumbing Parts to Keep On Hand?

Posted by Elizabeth Safran on Feb 22, 2017 11:07:55 AM

That’s a question we get pretty often here in the parts department.   These customers quickly become my personal favorites because they are planning ahead. I love customers who plan ahead! It means no one has to go crazy when a pump seal goes or an ignitor needs to be replaced in a boiler. All they have to do is replenish their spares and we can roll on – easy peasy.

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Topics: Customer Service, Parts, Pumps, Boilers and Water Heaters

How to Know When to Repair or Replace Commercial HVAC and Plumbing Equipment

Posted by Andy Hayes on Aug 15, 2016 7:30:00 AM

A facilities manager at a hospital said, “Some building owners would rather replace equipment a couple years too early than a week too late.” Those are some wise words, from our perspective. If you’ve ever been in charge of a building whose HVAC system has failed and occupants are roasting in the summer or freezing in the winter, you know the wisdom of this statement.

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Topics: Boilers and Water Heaters, Parts, Building Owner Tips

Manufacturer News: AERCO Annual Maintenance Notice

Posted by Kelly Patterson on Jul 15, 2016 3:03:28 PM

Summer is the ideal time to perform preventative maintenance on boilers. Successful preventative maintenance programs improve the performance and reliable operation of equipment, resulting in increased efficiency and cost savings for our customers. Regular maintenance extends the useful lifecycle of equipment and can prevent premature failure of components and unnecessary shut downs during the heating season.

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Topics: Parts, Manufacturer Information, Boilers and Water Heaters

What Are the Best HVAC and Plumbing Parts to Keep On Hand?

Posted by Elizabeth Safran on Jul 14, 2016 8:00:00 AM

That’s a question we get pretty often here in the parts department.   These customers quickly become my personal favorites because they are planning ahead. I love customers who plan ahead! It means no one has to go crazy when a pump seal goes or an ignitor needs to be replaced in a boiler. All they have to do is replenish their spares and we can roll on – easy peasy.

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Topics: Pumps, Parts, Customer Service, Boilers and Water Heaters

Mechanical Seals: Getting Back to Basics

Posted by Tyson Williams on Jul 7, 2016 8:00:00 AM

Mechanical seals are extremely critical components for pump operation.  But if you're new to pump repair or if you are a building owner trying to gain some insight into what's going on in your mechanical room, it may be helpful to get back to the basics and get to know the mechanical seal on a fundamental level. 

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Topics: Pumps, Parts, General Knowledge

Manufacturer News: Baldor-Dodge Raptor Couplings

Posted by Kelly Patterson on Jun 23, 2016 8:00:00 AM

After years on the design table, the Baldor-Dodge Raptor Coupling has arrived on the scene to eliminate facility owner and maintenance team concerns about coupling maintenance and reliability. Have you seen anything like this on the market?

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Topics: Parts

How to Request Parts for HVAC and Plumbing Equipment

Posted by Elizabeth Safran on Jun 9, 2016 10:23:29 AM

Finding the parts you need for HVAC and plumbing equipment can be tough.  Not because you can't find a manufacturers rep who stocks the part but because you just aren't sure what the part number is.  Or you don't know what the manufacturer's rep needs to know. And every manufacturer is different. Some have serial numbers, some have model numbers but no serial numbers, some have model numbers on the item you need but the part has to be found by looking up the production number of the whole system.

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Topics: Parts, Customer Service

3 Reasons Why the Lowest PRICE in HVAC Parts is NOT Always the Lowest COST

Posted by Kelly Patterson on Feb 18, 2016 3:30:00 PM
One of the first questions we always get as HVAC and plumbing equipment reps is “What’s the price?” Depending on the project, a lot of jobs and orders are won and lost on price. And, often, we don’t have a whole lot of control over how much something costs. We’re manufacturing reps. We sell products not because of how much they cost but because we’ve thoroughly vetted the manufacturer and we think that those products are the best on the market for the job.

Now, before I get blown out of the water on this, let’s get something straight right away: price IS important. There are budget constraints on every single project and I understand that staying within budget guidelines is a critical piece of doing business. But the lowest price shouldn’t always win. Sometimes it can and should because the lowest priced item is exactly right for the job. But there are a number of reasons why price shouldn’t always be the determining factor.

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Topics: Parts, Customer Service

Why we blog

At Heat Transfer Sales of the Carolinas, we are invested in the success of our customers.  And we believe in the products we represent.  We use our blog posts to educate and answer questions about hydronic HVAC and engineered plumbing equipment and the industry in general. 

We are dedicated to:

  • Helping our customers find solutions
  • Innovative thinking
  • Serving as true partners in the HVAC & plumbing industry
  • Representing the latest high-performing equipment

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